Suggest 25Live features and functionality!

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New suggestions and comments must be approved by CollegeNET before becoming publicly visible, and similar suggestions may be merged. Please keep comments on topic.

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Users to be in more than one security group

I would like to be able to put a users in multiple security groups and they would get the highest level of Functional Security from all Groups and then get the ...
Suggested by: Pamela Mason (20 May, '20) Upvoted: 07 May Comments: 10

Merge duplicate contacts into single contact

By the time we find out there may be a duplicate contact, they have already been attached to events. This happens a lot because we have instructors with two different ...
Suggested by: Lynne Chin (08 Nov, '21) Upvoted: 09 May Comments: 3
Under consideration Contact Management

Ability to change username

Ability to change username instead of creating a completely new user.
Suggested by: Mike C (CollegeNET) (02 Feb, '21) Upvoted: 09 May Comments: 5
Under consideration Contact Management

OLS for contacts

Include some level of object security for contacts so that you can control who can see which names and who can add them to events.
Suggested by: Wes H (CollegeNET) (20 Dec, '19) Upvoted: 26 Apr Comments: 12

Check for duplicate emails when creating new contacts in Event Form

Prevent (or warn) users from creating new contacts from the event form that share an email address with an existing contact. This is a large source of duplicate ...
Suggested by: Wes H (CollegeNET) (28 Feb, '20) Upvoted: 15 Jul, '23 Comments: 2

Set preferred email address for receiving/sending email from 25Live

Some single sign-on integrations require a different email address on the account than the one the user normally uses to send and receive email. It would be good if ...
Suggested by: Wes H (CollegeNET) (17 Feb, '20) Upvoted: 08 Sep, '23 Comments: 3
Under consideration Contact Management User Preferences

Add Security Group to Contact Search info

One of the biggest reasons I search a contact is to see what security group they are in. Even with the Contact Search that's been added I still have to go to Admin to ...
Suggested by: Bonnie Hendrickson (18 Feb, '21) Upvoted: 05 Apr, '23 Comments: 9

Document Management - Ability to set Security on Contracts based on Security Group

The ability to set security on Contracts that specific Groups can view them and not others. Similar to Object Security on Locations.
Suggested by: Mike C (CollegeNET) (17 May, '21) Upvoted: 03 Jan Comments: 0

Prevent duplicate contacts with same email address

Enforce uniqueness restrictions on email addresses for contacts. Possible exception for admins or other users who need to make multiple user accounts with the same ...
Suggested by: Wes H (CollegeNET) (20 Dec, '19) Upvoted: 17 Aug, '23 Comments: 4

Allow a "reply-to" email address that is different from the sender

It is common for a scheduling office to want all replies (to confirmations, etc) to go to a central scheduling email rather than the personal inbox of the person who ...
Suggested by: Wes H (CollegeNET) (17 Feb, '20) Upvoted: 06 Feb, '23 Comments: 1
Under consideration Contact Management

25Live user account forced expiration

We would find it useful to be able to set a user account to expire. That would be helpful for student employees or student organization officers who typically only ...
Suggested by: Mike C (CollegeNET) (21 May, '20) Upvoted: 21 Mar Comments: 2
Under consideration Contact Management

Push favorite objects and searches to users

New 25Live users see a version of the application that might appear to be missing content since any favorites have to be added by each user. If the administrator ...
Suggested by: Walt M (CollegeNET) (19 May, '20) Upvoted: 02 Mar, '23 Comments: 0

Add Preffered First Name as a contact Field

Currently we set First Name to what they tell us is there preferred name but we really need to have both. Any agreements need to have their legal name but ...
Suggested by: Pamela Mason (22 Jul, '22) Upvoted: 26 Jan Comments: 1

Event Form: Contact Phone Number field on "Create New Contact" option

We often create new contacts from the Event Form, but the phone number field does not come up on the Event Form. This means that after creating the contact, adding ...
Suggested by: Megan Bladow (01 Apr) Upvoted: 11 Apr Comments: 0

Track which users have logged in using which applications

Add analytics for admins to tell which application someone uses to log in and how often they do so. Useful for determining which populations are using Scheduling vs ...
Suggested by: Wes H (CollegeNET) (20 Dec, '19) Upvoted: 14 Sep, '20 Comments: 0
Under consideration Contact Management

Eliminate generic users for viewer seat, public searches, etc

Add configurations and preferences so that the functionality covered by "users" like the viewer seat, public search user, default dashboard user, etc is handled by ...
Suggested by: Wes H (CollegeNET) (20 Dec, '19) Upvoted: 26 Sep, '23 Comments: 3

Adding Orgs and Contacts in PRO instead of Admin

It would be incredibly helpful if we could add/create new orgs and contacts in PRO (besides in the event form) instead of using Admin. It is great to have the ability ...
Suggested by: Bonnie Hendrickson (16 Sep, '21) Upvoted: 10 Oct, '22 Comments: 2

Provide option to display additional Contact details

At present the only details that display are the Contact’s title, phone, fax and email. Is it possible to display other fields, particularly Contact attributes? ...
Suggested by: Julie Hoyenski (02 Jul, '20) Upvoted: 03 Nov, '22 Comments: 1

Search for Contacts without Edit Rights

I have users who previously were able to search for contacts to star or look up information for in 25Live. In Pro, there is no way that I was able to find a way to ...
Suggested by: Mitchell Hlavacek (04 Nov, '21) Upvoted: 19 Sep, '23 Comments: 6
Under consideration 25Live Pro Contact Management

ability to hide inactive contacts by security group

When a person leaves our institution we inactivate their account and put that year in front of their last name ex. 2022Smith (this allows us to easily purge after ...
Suggested by: Cathy Zarrella (09 Jun, '22) Upvoted: 10 May Comments: 2
Under consideration Contact Management

Ability to search Contacts by username

It would be useful to be able to search Contact records in 25Live Pro by username. This would assist with reverse lookup of Contacts when the only information ...
Suggested by: Karen (14 Feb, '22) Upvoted: 21 Sep, '22 Comments: 0

Ability to Bulk Delete Group Members Please

We are SSO so we have a View Only security group to catch people logging into 25Live that shouldn't. I want to delete all 225 "members" that are just sitting in there ...
Suggested by: Bonnie Hendrickson (18 Jan, '23) Upvoted: 07 May Comments: 3

New contact creation alert

When a new user is created in the system via SSO or other, the functional admin is notified via email. This would help ensure the correct security group was assigned ...
Suggested by: Sarah Willis (22 Jul, '21) Upvoted: 02 Mar, '23 Comments: 1
Under consideration Contact Management

Add more information to Contact audit trail

I am encountering contacts with incomplete or nonexistent audit trails. This would be really helpful to identify a training issue for users who add contacts.
Suggested by: Michelle Bright (21 Oct, '21) Upvoted: 05 Dec, '23 Comments: 2
Under consideration Audit Trail Contact Management

Ability to create a contact search by assigned location and contact role

We are often asked to generate a search for instructor with their email addresses based on a building or specific room assignments. This would be very helpful.
Suggested by: Lesli Younger (04 Nov, '21) Upvoted: 02 Mar, '23 Comments: 1

Recordkeeping for Contacts in lieu of an audit trail

Students come & go, change from one club/org to another and we have to update these contacts in 25Live. Right now we have a tedious & complicated system for tracking ...
Suggested by: Bonnie Hendrickson (10 Feb, '21) Upvoted: 20 Aug, '22 Comments: 1
Under consideration Contact Management

Bulk editing of contacts

Make it easier to edit multiple contacts at once, both to move them into different security groups and to mark them as active/inactive.
Suggested by: Wes H (CollegeNET) (27 Dec, '19) Upvoted: 23 Jul, '21 Comments: 3

Create Contacts in Event Detail

The ability to edit Event Form fields from within Event Details is really useful. It would be wonderful to have a Create link there so that new Contacts could also be ...
Suggested by: Tammy Miller (10 Aug, '22) Upvoted: 27 Sep, '22 Comments: 1
Under consideration Contact Management Event Management

Option to hide usernames in 25Live

Usernames derived from single sign-on authentication may contain a user ID which is private information. We would like the option to hide them from appearing ...
Suggested by: Wes H (CollegeNET) (18 Feb, '20) Upvoted: 02 Mar, '23 Comments: 1
Under consideration Contact Management

Click on contact from organization page

To currently see the contact information for one client in an organization, we have to search for the org, open it, look at the list of contacts, then search for the ...
Suggested by: Moss (22 Mar) Upvoted: 09 Apr Comments: 0

Ability to change contacts to Active/Inactive in Pro

We would like the ability to change whether a user is Active/Inactive in Pro and not just in Groups. When we move users to inactive, we sometimes add notes to the ...
Suggested by: Tina (22 Sep, '22) Upvoted: 05 Oct, '22 Comments: 0

Way to try and stop people from editing what they should not on Contacts

We need to be able to restrict the fields that can be edited by anyone other than System Admins based on the Type of Contact it is. For example: for students & ...
Suggested by: Pamela Mason (20 Jul, '22) Upvoted: 02 Mar, '23 Comments: 0

Change from Displaying Usernames to Full Name

We recently connected to SSO and were given new usernames that are unique identifiers consisting of a 32-digit code. This now displays in Audit trails and prominently ...
Suggested by: Amanda Patrick (06 Jun, '22) Upvoted: 18 Aug, '22 Comments: 0
Under consideration Contact Management

Add associated contacts to an event

Right now, we can usually remember to email the scheduler and the requestor (even though that means we can't list ourselves as the scheduler). Our workaround is ...
Suggested by: Moss (07 Dec, '23) Upvoted: 26 Jan Comments: 1
Under consideration Contact Management

Able to make a contact a User from Pro

I would like there to be an Action option from a contact record in Pro to allow me to make the person a user if they not yet are. Currently I still have to go to ...
Suggested by: Pamela Mason (18 May, '22) Upvoted: 12 Jul, '22 Comments: 1

Document Management: Scheduler Organization

Some contracts need a From: address in addition to a To: address to look professional--it would be helpful to have the From organization for this--the one attached to ...
Suggested by: Connie S. Fensky (24 Sep, '21) Upvoted: 18 Aug, '22 Comments: 1

Ability to add more than one contact to a task

We are a 3-person team - a scheduler, a building manager and a media tech supervisor. We each handle an important part of an event. As the scheduler and main ...
Suggested by: Bonnie Hendrickson (02 May, '23) Upvoted: 11 Dec, '23 Comments: 0
Under consideration Contact Management Workflow

Allow For Organizations to be Added To and Removed From Contacts in Bulk

The ability to mass add or remove an Organization from contacts in bulk.
Suggested by: Maggie (21 Sep, '22) Upvoted: 04 Oct, '22 Comments: 0

Contact Message/Ratings

I would like to have a system for Contacts like Ratings work for Organizations. We use these to prevent people from using Organizations that should no longer be used ...
Suggested by: Pamela Mason (22 Jul, '22) Upvoted: 05 Apr, '23 Comments: 0
Under consideration Contact Management

Easier way for contact to be made a billing contact

Currently a user has to go to the admin utility to make a contact a billing contact for an organization. It would be much more efficient if there was a way to do this ...
Suggested by: Shawna Thompson (14 May, '21) Upvoted: 25 Jan, '22 Comments: 0

Auto-add Scheduler by Event Type

The ability to make a rule that adds a specific scheduler to a request based off event type. An example from our school is tours- The location scheduler doesn't work ...
Suggested by: Kylee (08 Jun, '21) Upvoted: 03 Apr Comments: 2

Contacts - Add Alerts smilar to Ratings

It would be nice to flag an Contact record. I would like to see this work like Ratings on Organizations. This would allow us to do a few things like prevent a contact ...
Suggested by: Pamela Mason (09 Apr) Upvoted: 10 May Comments: 1
Under consideration Contact Management Event Rules

Event Form - Show and update Contact info in Event Form

We need better visibility of the info on a contact and the ability to update it's info in the Event Form. I would like to see the basic contact info displayed beneath ...
Suggested by: Pamela Mason (09 Apr) Upvoted: 10 May Comments: 0
Under consideration Contact Management Event Form

Contacts - Add Assignment Policy

We have contacts that I want people to use in searches and reports but I don't want them to use. A good example oft his is a former employee. They should no longer be ...
Suggested by: Pamela Mason (09 Apr) Upvoted: 10 May Comments: 0

Add pronouns to contacts

I use non-standard pronouns and I wish I could display them within the confirmation near my name so they are more visible. Additionally, having a designated spot for ...
Suggested by: Moss (05 Jan) Upvoted: 26 Jan Comments: 0
Under consideration 25Live Pro Contact Management

Deleting Without Losing History

We would like to be able to delete contacts, locations, resources, etc so that they don't clutter up new searches. However, this retroactively removes them from ...
Suggested by: Moss (08 Dec, '23) Upvoted: 11 Dec, '23 Comments: 0
Not Planned Contact Management

Option to change a Users Security Group directly by searching in Group Admin

It would be helpful to be able to change a users Security group by searching the contact name in the Group Admin tool. When a contact name is searched, their current ...
Suggested by: Michelle D (18 Jul, '23) Upvoted: 25 Jul, '23 Comments: 0

Improve the usage of contact roles and allow them to be mapped across objects

In many case the contact for an Event, Location or Resource is based on a contacts role with an organization and also not limited to a single person. The ability to ...
Suggested by: Pamela Mason (26 Jan, '22) Upvoted: 08 Mar, '22 Comments: 0
Under consideration Contact Management

Ability to Search for Events by Requestor

It would be helpful to be able to click on a contact in 25Live and see a list of all events scheduled under their name. This is especially helpful for "power ...
Suggested by: Michelle D. (08 Sep, '21) Upvoted: 25 Jan, '22 Comments: 0
Under consideration Contact Management Search Criteria

Add and Remove Email Addresses From Starred Favorites When Sending Event Details

Hi. In the old 25Live, I added and removed the starred favorites in my email section for when I needed to send event details to someone. In the new 25Live, I cannot ...
Suggested by: Stephanie (10 Aug, '21) Upvoted: 31 Aug, '21 Comments: 0